Terms and Conditions

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Processing Time

The time we need to prepare an order for dispatch varies as all items are made bespoke to order. We aim to dispatch all items within 6 weeks of the order being placed. We will be in touch with you if your order requires a longer processing time.

Customs and Import Taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Returns and Exchanges

We do not accept returns or exchanges as all items are manufactured bespoke to order. Cancellations can only occur within 24 hours of the order being placed as we will have put your project into our production schedule at the time of placement.

Please contact us if you have any problems with your order and we will try to help where we can.